Terms of Service for Psychic Readings by Phone

When you use our Telephone Counseling Service, you agree to the following terms of service:

(1) Caller ID

We use Caller ID technology to permit or deny callers from connecting with a counselor.

To use our service, you must first "register" the phone number from which you will call. You can register more than one phone number, if you think you might call from more than one number, for example, your home phone and your cell phone.

If you block your Caller ID, you will not be able to connect with a counselor. When you call, your caller ID must match a registered caller ID.

(2) Billing charges to your "Card on File" or preferred payment method

Before you call, you must provide a preferred method of payment. This can be a credit or debit card, bank account numbers for ACH debit, or another method that we agree to in advance, such as PayPal invoice due on receipt. 

Your card will be charged AFTER your call. Our billing is not longer automated. We manually process charges in chronilogical order. The charges most likely will not appear on your account immediately following your call. The charges might be processed the next day or a few days later.

In some cases, for example if you make more than one call on the same day, we may add your calls together to make one charge. 

We create a receipt/invoice for every charge in PDF format. If you ever have a queston about a charge, we can provide a copy of the PDF receipt, with the details of the call(s) in question. The Invoice ID is the TELECOM time stamp of the call, with the EXT of the counselor you spoke with. 

(3) Declined charges

If your card is declined after using our service:

We will block your Caller ID from making additional calls;

We may attempt to re-submit the charges using the original card until the charges clear.

We will attempt to contact you to inform you about the declined charges; 

You can provide a new card or instruct us to re-try the card after you contact your bank

If you fail to respond to our attempts to reach you, we will continue to re-submit the charges using the same card until the charges clear.

(3) Collection of Past Due Accounts

We are not in the business of billing and collection. We will attempt to contact you, send PayPal invoices, and re-submit the charges as described above, for a reasonable amount of time. If you fail to respond, it will appear that your intention is theft of services, and the account will be turned over to the appropriate agency for collection or prosecution.

2023-07-01